Terms of Service

Agreement to Terms

By accessing or using the Apex Hair Restoration website and services, you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access our website or use our services.

Description of Services

Apex Hair Restoration provides hair restoration and transplant services, including but not limited to:

• FUE (Follicular Unit Extraction) hair transplants

• FUT (Follicular Unit Transplantation) procedures

• Hair restoration consultations

• Follow-up care and support

• Educational resources and information

Medical Disclaimers

Professional Medical Advice

The information provided on our website is for educational purposes only and does not constitute medical advice. You should consult with Dr. Hays or qualified healthcare professionals for personalized medical advice regarding your specific condition.

Treatment Results

Individual results may vary. Before and after photos represent actual patients but do not guarantee similar results for all patients. Hair restoration outcomes depend on various factors including individual healing, hair characteristics, and adherence to post-operative care instructions.

Risks and Complications

Like all medical procedures, hair restoration carries inherent risks. These will be discussed during your consultation and detailed in your informed consent documentation.

Website Use

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations

• Transmit harmful or malicious code

• Attempt to gain unauthorized access to our systems

• Use our content without proper authorization

• Interfere with other users’ access to the website

Account Responsibility

If you create an account or provide information through our website, you are responsible for maintaining the confidentiality of your information and for all activities under your account.

Intellectual Property

All content on this website, including text, images, logos, and software, is owned by Apex Hair Restoration or licensed to us. This content is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without express written permission.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website and services. As a healthcare provider, we comply with HIPAA and other applicable privacy regulations.

Payment and Billing

Payment terms and policies will be provided during your consultation and treatment planning. All fees must be paid according to the agreed-upon payment schedule. We accept various payment methods and may offer financing options.

Cancellation and Refund Policy

Consultation and procedure cancellation policies will be provided when you schedule services. Refund policies vary depending on the type of service and timing of cancellation. Please review all policies before confirming your appointment.

Limitation of Liability

To the fullest extent permitted by law, Apex Hair Restoration shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid for services.

Indemnification

You agree to indemnify and hold harmless Apex Hair Restoration from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.

Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Dallas County, Texas.

Changes to Terms

We reserve the right to modify these Terms at any time. Updated terms will be posted on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the new terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.