Privacy Policy
Last updated: June 2026
Introduction
Apex Hair Restoration (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
Name and contact information (email, phone number, address)
Medical history and hair loss information
Photos for consultation purposes
Payment and billing information
Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address and browser information
Device and operating system details
Website usage patterns and analytics
Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
Provide medical consultations and hair restoration services
Schedule appointments and send appointment reminders
Process payments and billing
Communicate about your treatment and follow-up care
Improve our website and services
Comply with legal and regulatory requirements
Send promotional materials (with your consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in these circumstances:
With healthcare providers involved in your treatment
With service providers who assist in our operations (under confidentiality agreements)
When required by law or to protect our rights
In case of business transfer or merger (with notice to you)
With your explicit consent
HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information is subject to additional protections under HIPAA. Please review our comprehensive HIPAA Notice of Privacy Practices for detailed information about how we protect and use your medical information.
Medical Information: For information specifically about your medical records and protected health information, please see our:
HIPAA Notice of Privacy Practices
Data Security
We implement appropriate security measures to protect your information, including:
Encryption of sensitive data in transit and at rest
Secure servers and firewalls
Regular security assessments
Limited access to personal information on a need-to-know basis
Staff training on privacy and security protocols
Your Rights and Choices
You have the right to:
Access and review your personal information
Request corrections to inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications
Request a copy of this privacy policy
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Contact Information
Apex Hair Restoration
401 W 15th St. Suite 870
Austin, Texas 78701
Phone: 512-350-5204
Email: Hays@apexhairrestoration.com